IT Support Technician

Posted: 16/06/2022

Apply Now

As Ireland's newest regional airline, we are committed to exceeding the expectations of our customers and airline partners. We're all hands on deck, all working towards a common goal of delivering on the unique needs of our customers. At Emerald Airlines we believe our company’s roots and culture set us apart from other airlines. We are a tight-knit organisation with an emphasis on collaboration, communication and cohesion. Like any family, our business has a beating heart, made-up of our hard-working and dedicated team.

The role

We are currently looking to recruit a Level 1 IT Support Technician, based at our airside facility in Dublin Airport.  Reporting to the IT Systems Engineer, this role is a unique opportunity to join the IT team of Ireland’s newest airline, Emerald Airlines, and to gain invaluable experience on the operation of mission critical IT infrastructure required to run an airline.


Key Responsibilities

  • Setup, maintain and provide technical support for the day-to-day management of our on-site IT Systems and infrastructure:
    • Windows Server 2019 Administration
    • Internal network including VLAN's, DNS, DHCP and LDAP
    • Firewall, Switches and SAN storage
    • Laptops, Desktops and Printers
    • Microsoft Windows 10, Office365 and Sharepoint
    • Client VPN Deployment
    • Cloud Security Infrastructure
    • Cloud VOIP System
  • Manage IT incident helpdesk from logging tickets through to resolution
  • Ad-hoc tasks, IT projects and reports as required.


About you

  • Strong organisational and time management skills
  • Strong technical and problem-solving ability with an attention to detail
  • Excellent communication skills across all levels
  • Initiative, self-direction and motivation
  • Third level qualification in computer science, information systems or another related IT field.
  • Must be able to pass a 5 year background check
  • Have permission to live and work in Ireland without restriction

How to apply

To apply, please submit your by emailing before 30th June 2022.


At Emerald Airlines, we are committed to creating a diverse and inclusive work environment where people are valued for their skills, experiences, and unique perspectives. Integrated into our core values is our commitment to diversity and inclusion. We believe that a diverse workforce is central to our success. We’re

friends, we’re teammates, we’re collaborators, we’re all hands on deck. All applications will be treated in the strictest confidence.

Apply Now
Emerald Airlines (Ireland) Limited.
Company Number 687141. Registered in Ireland.
© 2022. All Rights Reserved.
web design dmac media